What do I do if I receive an error message upon uploading my round?

If you receive an error message when you are uploading your round from your device, please try any of these options:

1) Go to www.gamegolf.com and Login to see if the round has uploaded into the My Rounds section (www.gamegolf.com/my-rounds)

2) Quit the Transfer Application software and remove your device from your computer. Plug it back in to a different USB port than you initially attempted, open the Transfer Application software, and try to upload again. 

 
If the round is not in your online profile and it says "No Rounds Detected" when you plug it back in, please email us here with the date played and course name of the round in question, your computer operating system and specific error message you initially received.

 

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