Device Set-up

Can I play my round of golf before activating my device online?

We suggest that you charge your device and create an online account before playing your first round of golf with the GAME GOLF device. By activating your device and online account first, all of your stats will ...

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How long do I need to charge my device to reach full power?

We suggest that you charge the device for at least 1 hour in between uses. To reach full 100% power, you'll need to charge the device for at least 2-3 hours.

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What can I do with the GAME GOLF mobile app?

To view a round, it must be uploaded to a computer before it can be viewed on your iPhone, iPad, or iPod app. We do not provide wireless upload via Bluetooth to your phone, but instead, we provide a USB cable ...

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How do I add a tag for a club that did not come in the set?

When we made the set of 18 tags, we expected each player to have at most 14 clubs in use (per USGA rules). After careful research we found the 14 most used clubs in a player's bag and designed the tags based of...

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Can I play on a course that isn't mapped?

For GAME GOLF's system to give you stats and distances, you must be playing on a course that is already mapped by our team. We have 30,000+ courses mapped worldwide, so please check to see if you course is read...

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My device won't power on

Please follow these tips if you're having trouble powering on your device: 1. The brand new plastic is more rigid and gets softer with increased usage. Thus, it is stiffest when you turn it on for the first ti...

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What do I do if the Round Upload Software does not accept my login credentials?

If you are able to log in to your profile through the website at www.gamegolf.com/login, but cannot log in to the GAME GOLF Transfer Application Software (receiving the error message below), please check for an...

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Broken Tags

In this GAME GOLF box we provide you with 4 spare tags that can be used in place of a lost or broken tag. Use one of the four spare tags that came with the set (diamond, star, circle, or triangle tag) and matc...

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Two Drivers in my bag

If you find that your 2nd driver isn't populating in your rounds, a workaround is to change the club type of your 2nd driver to “wood” and the subtype as “1 wood”. That way you can differentiate between the two...

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Can A friend use my device too?

The GAME GOLF device doesn't know who is using it until you plug into a computer and login to your account. You can use it one round and give it to a friend to use the next round. Your friend will need to cre...

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