General Questions on Using Game

Rounds & Profile Shows in Google Search

Any round that you mark as public will be indexed by Google. If you'd like to keep these private from Google and any other other on the GAME GOLF platform use the “edit round” feature at the top right of the ro...

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Submitting Challenges After End Date

You are able to submit a round to a challenge at the latest 2 days from midnight GMT, so if it's supposed to end "April 1st" then the last time to submit a round is midnight of April 3rd GMT.

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Share Insights with Coach or Friends

Users are able to share their 'Insights' stats and information with friends, instructors, coaches etc... These friends or coaches are not required to be GAME GOLF users. Using the feature also gives you the ab...

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Manually enter a round

If you accidentally deleted a round or forgot to bring your GAME GOLF device to the course you can add a round of golf during or after your round using the GAME GOLF mobile app on iPhone or Android using the "p...

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Introduction to Challenges

Creating a Challenge: -Select Challenges and click "Create Challenge". From here you can select, the name, write a brief description of the challenge, select the primary statistic for the challenge, and when it...

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Broken Belt Clip - Replacement Needed

If your belt clip breaks, please send us your mailing address and we will ship a replacement belt clip to you as soon as possible!

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No Device Connected: Solid White Light Fix

If there's a solid white light on the device at all times (while plugged in and unplugged), please follow the steps outlined below to reset the firmware. 1. Unplug the device from the computer with white light...

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Selling the unit or giving it to a friend: How to get them setup

The GAME GOLF device doesn't know who you are until you plug in the device to your computer and login. This makes it very easy when giving the device to a friend to use. All they will have to do is create an ...

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Unit Stopped Vibrating

If your GAME GOLF device no longer vibrates when tagging a shot and you are within the 12-month warranty please send us the following info: - Mailing address we can ship a new unit with fully functioning vibra...

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Unsubscribe from Emails & Manage Notifications

You can easily unsubscribe yourself by clicking the "unsubscribe" highlighted text in any of the marketing emails you have received from us. To manage which emails and notifications you receive from other GA...

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