General Questions on Using Game

Antivirus Software - Norton 360 Permissions

Question: Norton 360 has blocked the GAME GOLF round uploading software from accessing the internet. Answer: You will need to go to your Norton Anti-Virus settings, and search for "GAME GOLF" in a web access...

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Changing Grips

Question: When it is time to regrip clubs, how to I make sure I have the clubs tagged correctly? Or do I have to re assign the red ID tags to a specific club each time? Answer: The tags themselves have no id...

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Clearing Rounds From Device

Question: How do you clear rounds from the device when you reach the 10 round maximum? Answer: Once you plug in your device to your computer and your rounds are uploaded to your account page for review, sign...

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Return Address

Question: What address do I send my returned item to? I have an RA number but not an address to send the unit to. For all purchase made at gamegolf.com please use the following address: For North American Cu...

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USGA and R&A Legal

Question: Can I use the game golf device in USGA tournaments and/or NCAA tournaments? Answer: Thank you for reaching out to us at Game Golf! The USGA has deemed the GAME GOLF tracking device as "Allowable un...

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CD / Disk to Download Software

No disk is needed to install the transfer software. All you need to do is go to gamegolf.com/downloads to install the software to your computer.

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Print Stats and Distances

Question: It would be usefull to print and save stats and distances to save for future viewing on the course. Answer: You can always print a web page. All you need to do is go to File>Print on your browse...

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Turn off Beep

Question: Can I turn off the beep noise that happens when I tap the butt of the club against the device. It gives both a beep and a vibration to confirm the club selection -- but I would rather not have the b...

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Shot Colors on the Map

Green means that you are on pace for a par, a bogey would be for yellow, and everything passed yellow would be red. So, if you were putting to make your 5th shot of a par 4, the shot would show up as yellow. If...

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Create Account Before Receiving Device

Question: I registered before I got my device, now I can't do the set up because it thinks I already have an account when I click "Get Started". Answer: No worries, simply Login to your GAME GOLF account us...

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